Free shipping USA, UK, Canada, New Zealand & Denmark orders over AED 650. | Free Tester with each order. | Free shipping UAE orders over AED 100. | Free shipping KSA orders over AED 250. | Other GCC orders over AED 400.

Delivery policy

At Atmos – Refined. Refilled. Reimagined., we aim to deliver your order safely and efficiently.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Delivery times vary depending on your location.

  • UAE: 1–3 business days
  • GCC Countries: 3–7 business days
  • International: 5–14 business days

Actual delivery times may vary due to customs clearance, courier delays, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location and selected shipping method.

Free shipping promotions, if available, will be displayed on the website.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (where available).

Delivery Address

Please ensure your shipping address is accurate before completing your order.

Atmos is not responsible for delays or failed deliveries resulting from incorrect or incomplete addresses provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery and include photographs of the package and product.

Disclaimer

The fragrances and perfume oils offered by Atmos – Refined. Refilled. Reimagined. are independently created and are inspired by the scent profiles of well-known designer fragrances. We are not affiliated with, endorsed by, sponsored by, or associated with any designer brand, manufacturer, or trademark owner. Any brand names, trademarks, or product names mentioned on our website are used solely for identification and comparison purposes to help customers understand the fragrance's scent character. All trademarks, logos, and copyrights remain the property of their respective owners. Atmos creates its own unique products and does not claim that any item is an original product of the referenced brands.